If there is a problem with your item, it may be returned for refund or exchange within 28 days of receipt. Return postage is paid by the buyer. If you require an exchange, please get in touch with us to let us know and we will exchange at no extra cost.

All returns must include buyers name, address, phone number and reason for return or exchange. A printed copy of your order confirmation will provide enough information for us to process your return. Please allow 3 - 5 working days for your return to be processed.

Return address:
Marsh Farm Country Supplies
Unit 9 Birchy Cross Business Centre
Broad Lane
Tanworth-in-Arden
Solihull
B94 5DN

*Please note that this policy does not apply to items purchased at The Game Fair, British Shooting Show or Our Countryside Rocks. All items at game fairs are sold as clearance and will not be accepted unless they are deemed as faulty.